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Obviously Clear  Citizen Surveys…

  • No More Confusing Reports

  • Easily Prioritize Conflicting Demands

  • Simplify the Budget Allocation Process

If you've done citizen surveys in the past, it's time for a better way.

3 Things That Ruin Citizen Feedback

Don’t let a poorly executed survey and analysis stop you from making a meaningful impact.

Slow delivery timelines

Don’t wait 6 months for a confusing report!
In under 8 weeks get obviously clear insights.

Generic & not tailored to your city

Forget irrelevant questions. Get a custom survey that will deliver, with minimal effort from you.

A mind-numbing 150+ page report

You don’t just need a good survey, you need a great survey and an obviously clear analysis that won’t take weeks to read.

OnPointe Insights – Obviously Different

OnPointe Insights delivers results you will find intuitive and Obviously Clear.

Innovative design experience

Build your custom survey with us in just 90 minutes. We do the heavy lifting. You just bring the knowledge you already have about your city.

Easier on citizens, better for you

We won’t torture your residents with a 20 minute survey with no clear direction, and you won’t spend hours wading through their repetitive responses either.

Answers instead of ‘data’

Ultimately, you don’t just need information, you need the ability to make strategic decisions. You’ll get that and more with our insights dashboard. 

See the Insights Dashboard in Action


We hope you are intrigued. See for yourself why city leaders love our work.
Check out a short background video on the left, and on the right Ron will give you an overview of the dashboard.

Click to see why city leaders choose OnPointe Insights
7 minute overview of the Insights Dashboard – Obviously Clear

How We Help: OnPointe’s Tools for Cities

We build tools specifically for city leaders like you. Each citizen survey helps you focus, prioritize, and move forward with confidence. Not seeing exactly what you need? Let’s talk and design a custom solution!


Our flagship citizen survey that’s easy to implement annually


An inspired employee survey giving you reliable importance and performance measures.


Citizen survey for gathering feedback for major infrastructure investments.

Custom Solutions

If you don't see what you're looking for, reach out today! We've helped with thousands of citizen surveys worldwide and are experts at designing a solution that will get you the feedback you need to make the best decisions.

What Our Clients Are Saying

Ben ThatcherCity Manager, Boerne Texas

We use the results of the survey often. Every other week we have presentations on specific needs, streets, parks, facilities, etc. The citizen feedback is critical. Even the newspapers follow us and quote the feedback. The findings give everyone confidence.

Scott ForssellMayor of Hayden, Idaho

Ron and his team spent an extraordinary amount of time working with our Council to develop a survey that met our needs and was free of bias. Their analysis of the results was prompt and easily understood not only by the Council but also by our citizens. It was extremely helpful that Ron knew the lingo due to his work on his own local planning and zoning commission.

I have received many, many compliments regarding the survey and it's easy-to-understand results. We could not be happier with the product.

Ty EllisFormer Mayor, Elk Ridge, Utah

I’d make a big plug for this. We sometimes have blinders on and it's good to hear from residents and have them enlighten you about things you don't know.

Casey LuciusAssistant City Manager of Marco Island, Florida

This is great. This is really helpful feedback. There has not been a professional, comprehensive engagement survey like this in our history. This provides a really helpful baseline and input from our residents.

Casey LuciusAssistant City Manager of Marco Island, Florida

You guys have made this so easy on me. I didn't really know what to expect. But this has gone very smooth. The hard part was getting input from directors of departments and from the city council. You guys did a great job customizing it and I appreciate that.

Royce SwensonCity Manager, Elk Ridge, Utah

You have to look at OnPointe Insights because they’re going to be concise, direct, and to the point. And they deliver value.

Ben ThatcherCity Manager, Texas

In previous city surveys, we asked the same things over and over. This was much more streamlined, simplified, and got to the heart. You guys were open to my thoughts and ideas. The dashboard made it easy to review.

Ben ThatcherCity Manager, Boerne Texas

The results really help us prioritize. In our Master Plan, we had a project to build a swimming pool. However, the survey results indicated low interest in a pool. So, with confidence we told the Council not to worry about it for now.

Mark HafnerCity Manager, Keller, Texas

Compared to other survey tools I've used, the forced ranking with gap analysis really identified the key areas to focus on.

Ty EllisFormer Mayor, Elk Ridge, Utah

If you ever consider doing it yourself, “bag” it. You're really not going to derive the value you want from a do-it-yourself survey. You're going to ask a bunch of questions that are just going to become “shelfware” afterwards.

Mark HafnerCity Manager of Keller Texas

The way you worked with us is very good. Our council always wants to hear from people outside the organization, who've looked at other organizations and can reliably say whether or not we are heading in the right direction.

Rachel ReynoldsCommunication & Public Engagement Manager, Keller Texas

It's been a good process. I do think the council's going to be very pleased with the results. It’s a good mirror of the priorities that they have set.

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